The following statement explains our policy regarding the personal information we collect about you.

 

1. Statement of intent
2. Information on visitors
3. Submitting personal information

4. Financial Information
5. Access to your personal information
6. Users 16 and under

 

1. Statement of intent

From time to time, you will be asked to submit personal information about yourself (eg name and email address etc) in order to receive or use services on our website. Such services include newsletters.

 

By entering your details in the fields requested, you enable Lucy Russell Organics to provide you with the services you select. Whenever you provide such personal information, we will treat the information in accordance with this policy. Our services are designed to give information that you want to receive. Lucy Russell Organics will act in accordance with current legislation and aim to meet current Internet best practice.

 

2. Information on visitors

During the course of any visit to Lucy Russell Organics, the pages you see, along with something called a cookie, are downloaded to your computer. Most, if not all, website's do this, because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done by checking to see, and finding, the cookie left there on a previous visit.

 

3. Submitting personal information

When you supply any personal information to Lucy Russell Organics, we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it (see notices on particular web pages explaining why we are requesting the information). All information you provide to Lucy Russell Organics will only be used within Lucy Russell Organics and will never be supplied to anyone outside Lucy Russell Organics without first obtaining your consent, unless we are obliged by law to disclose it. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met.

 

If you are notified on this site that your information may be used to allow Lucy Russell Organics to contact you for "service administration purposes", this means Lucy Russell Organics may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to notify you a particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service unless you specifically request to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.

 

4. Financial Information

When paying for products using your Credit Card, we will handle that data in accordance with the Data Protection Act 1998. We maintain strict security standards and procedures to prevent unauthorised access of your data by anyone. We use secure technologies including data encryption and secure server to protect the security of your data. Lucy Russell Organics will never release your personal details to any other company.

 

5. Access to your personal information

You have the right to request a copy of the personal information Lucy Russell Organics holds about you and to have any inaccuracies corrected.

 

6. Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to Lucy Russell Organics's website. Users without this consent are not allowed to provide us with personal information.